Archives: Success Stories

This is the example custom post type

Application Managed Services: Pharmaceutical

Pharmaceutical

Challenge

A pharmaceutical company came to us with the challenge to ensure that Application Management Services provided unwavering support and expert consulting following Workday implementations. The goal was to enhance the performance and efficiency of the existing application infrastructure, aligning it with business growth and strategies. It was crucial to transform technology operations into a reliable, optimized, and scalable system to support ongoing success in the dynamic industry.

How TEKLEIGH helped

  • End-to-End Strategy Execution: Delivered comprehensive strategy execution from experienced Workday consultants to enhance application management services.
  • Digital Transformation: Implemented tailored solutions for successful digital transformation.
  • Future Upgrades and Planning: Collaborated on future upgrades and planning for configuration enhancements.
  • Reporting Enhancements: Conducted upgrades and enhancements to improve reporting capabilities.

Benefit

Our support and expertise ensured improved performance and efficiency of the application infrastructure, effectively aligning with the company’s growth and business strategies. The successful implementation and ongoing support transformed technology operations into a reliable and scalable system, supporting continued success in the pharmaceutical industry.

Ready To Connect?

We partner with our clients to unlock new opportunities. Connect to learn more.

Application Managed Services: Hospitality Client

Success Story Hospitality

Challenge

Our hospitality client faced the critical challenge of ensuring the seamless operation of essential applications in a fast-paced environment. They needed to minimize downtime and maximize productivity while enhancing the performance and efficiency of their existing application infrastructure. Additionally, they sought to effectively manage a diverse application portfolio. Transforming their technology operations to deliver reliable, optimized, and scalable solutions was essential to meet the dynamic demands of the sector.

How TEKLEIGH helped

  • Digital Transformation: Implemented tailored solutions for successful digital transformation.
  • Streamlined Workday Implementation: Utilized experienced consultants to streamline Workday implementations.
  • Long-Term Planning: Provided comprehensive strategy, project planning, and management services for HR and Finance operations modernization.

Benefit

Our approach ensured the smooth operation of critical applications, significantly minimizing downtime and maximizing productivity. The improved performance and efficiency of the existing application infrastructure, combined with effective management of the client’s diverse application portfolio, transformed technology operations into reliable and scalable solutions, meeting the dynamic demands of the hospitality industry.

Ready To Connect?

We partner with our clients to unlock new opportunities. Connect to learn more.

Advisory Services: Insurance

Insurance

Challenge

The insurance industry faced a critical need to comply with new industry-wide regulatory and compliance requirements, which necessitated changes in the calculation and reporting of key financial information. Additionally, there was a need to manage a significant increase in assets under management, requiring a complete overhaul of internal processes and systems.

How TEKLEIGH helped

  • Assessment and Target Operating Model:
    • Conducted a thorough assessment of the current state through client interviews, whiteboard sessions, and review of various documentation and architecture diagrams.
    • Developed a detailed Fit/Gap Analysis with Red/Yellow/Green ratings for each key process and technology.
    • Reviewed the assessment findings to ensure alignment on strengths and weaknesses.
    • Provided strategic recommendations for optimizing people, processes, and technology to meet new compliance and reporting requirements.
    • Advised on the implementation of new business processes and technologies to ensure financial readiness and accuracy, covering all global regulations.
  • Investments Platform Advisory:
    • Developed a target operating model for a new investments platform to manage all asset classes.

Benefit

Our comprehensive advisory services enabled our insurance industry client to meet new compliance requirements, enhance the accuracy of financial reporting, and effectively manage growing assets. The successful implementation of recommended processes and technologies ensured immediate compliance and long-term operational efficiency.

Ready To Connect?

We partner with our clients to unlock new opportunities. Connect to learn more.

Technology Implementation: Industrial

Industrial

Challenge

TEKLEIGH was tasked with leading a strategic roadmap development and technology implementation initiative. The objective was to create a structured approach to address critical business needs, ensuring seamless execution and alignment with strategic goals.

How TEKLEIGH helped

  • Business Requirements: Led deep dive sessions to map out critical business capabilities, identify gaps, and optimize the Procure to Pay and Inventory processes to support their growth objectives.
  • Roadmap Development: Created a comprehensive roadmap addressing immediate needs and a three-to-five-year outlook.
  • Implementation: Successfully implemented the roadmap for immediate needs and Phase 2 within a two-year plan, consistently delivering on-time and within budget.

Benefit

Our expertise enabled the industrial client to optimize and streamline their Order to Cash processes, positioning them effectively for strategic growth. The structured approach and successful technology implementation ensured enhanced efficiency and provided a clear path for future initiatives, demonstrating our commitment to excellence and innovative solutions.

Ready To Connect?

We partner with our clients to unlock new opportunities. Connect to learn more.

Technology Implementation: Retail

Retail

Challenge

Our retail client recognized the need to examine and optimize their Procure to Pay and Inventory processes to support their growth objectives. The challenge was to streamline these processes, enhance efficiency, and identify the best technologies and service providers to drive future success.

How TEKLEIGH helped

  • Regulatory and Compliance: Implemented new business processes and technologies with extensive testing to ensure financial readiness and global regulatory adherence. Managed the entire program on-time and within budget with precise financial reporting.
  • Strategic Alignment: Ensured the solution aligned with both current and future client needs.
  • Implementation: Successfully implemented the program, delivering all technologies and services on-time and on-budget.Benefit

TEKLEIGH’s comprehensive approach enabled the insurance client to meet new regulatory requirements and enhance financial reporting accuracy. The new business processes and technologies, supported by thorough testing, ensured compliance and operational efficiency. This strategic implementation not only addressed immediate challenges but also supported the client’s long-term growth strategy, achieving successful outcomes on-time and on-budget.

Ready To Connect?

We partner with our clients to unlock new opportunities. Connect to learn more.

Technology Implementation: Insurance

Insurance

Challenge

Our insurance industry client faced a significant challenge due to a new industry-wide regulatory and compliance ruling, which required changes in how they calculated and reported key financial information. Additionally, with continued large increases in assets under management, their internal processes and systems needed a comprehensive reexamination.

How TEKLEIGH helped

  • Business Requirements: Led deep dive sessions to map out critical business capabilities, identify gaps, and implement optimized processes and technologies to meet regulatory requirements.
  • Strategic Alignment: Ensured alignment with compliance standards while enhancing operational efficiency.
  • Implementation: Led the implementation of all selected technologies and services, ensuring the project was delivered on-time and on-budget.

Benefit

Our solution ensured compliance with new regulatory requirements and enhanced the insurance company’s ability to manage increasing assets under management. The successful implementation of the new platform and services supported their growth strategy and improved operational efficiency.

Ready To Connect?

We partner with our clients to unlock new opportunities. Connect to learn more.

Management Services: Transportation

transportation

Challenge

A transportation industry client needed to enhance its Enterprise Resource Planning (ERP) capabilities and establish a robust Program Management Office (PMO) framework while managing the integration and coordination of its Corporate Office Technology Stack and Azure ADO technology.

How TEKLEIGH helped

  • Program Management Expertise: Provided strategic program management leadership with expertise in the ERP domain and agile methodology. Acted as a Subject Matter Expert (SME) to coordinate with the Salesforce team, overseeing the overall plan and activities.
  • PMO Advisory: Offered strategic advisory on best practices for the formalization and establishment of the PMO framework and policies.
  • Technology Implementation: Led the implementation of the Corporate Office Technology Stack Initiative, focusing on centralization, integration, and coordination of Go-Live activities.
  • Azure ADO Integration: Provided advisory and implemented Azure ADO technology within the organization.
  • Communication Strategy: Developed and executed a formalized communication strategy, including strategy development, approach execution, and mitigation of critical path issues, risks, and high-priority initiatives.

    Benefit

    The comprehensive approach enabled the organization to enhance its ERP capabilities, establish an effective PMO framework, and successfully integrate new technologies. The formalized communication strategy ensured streamlined operations and effective management of critical issues, supporting overall organizational efficiency and project success.

    Ready To Connect?

    We partner with our clients to unlock new opportunities. Connect to learn more.

    Target Operating Model: Industrial

    Industrial

    Challenge

    Our industrial client was embarking on their next plateau of strategic growth and needed to examine and optimize their Order to Cash processes and technologies.

    How TEKLEIGH helped

    TEKLEIGH was engaged to support the client through a comprehensive process:

    • Assessment: Conducted an evaluation of the current state through client interviews, whiteboard sessions, and review of various documentation and architecture diagrams.
    • Fit/Gap Analysis: Developed a Fit/Gap Analysis with Red/Yellow/Green ratings for each key process and technology.
    • Review: Reviewed the current state assessment and analysis with the client to ensure agreement on strengths and weaknesses.
    • Strategic Recommendations: Provided recommendations for optimizing people, processes, and technology, resulting in proposed future state architecture diagrams, process maps, technology applications, and human resource allocations. Offered three to five technology recommendations for the client to explore.
    • Future State Review: Reviewed the proposed future state and recommendations with the client to ensure alignment and focus.
    • Roadmap Development: Developed a roadmap addressing immediate needs and a three-to-five-year outlook, complete with estimated project durations. Reviewed the roadmap with the client for agreement and alignment.
    • Request for Proposal: Led the Request for Proposal process for the various technologies, facilitated vendor solicitation, and managed the final selection processes.
    • Implementation: Implemented the roadmap, including immediate needs and Phase 2 of the 2-year plan, successfully delivering on-time and on-budget.

    Benefit

    Our comprehensive approach enabled the industrial client to effectively optimize their Order to Cash processes and technologies. The strategic recommendations, detailed roadmap, and successful implementation facilitated smooth operations and supported the client’s growth objectives.

    Ready To Connect?

    We partner with our clients to unlock new opportunities. Connect to learn more.

    Target Operating Model: Insurance

    insurance

    Challenge

    An industry-wide regulatory and compliance ruling required significant changes in how our insurance client needed to calculate and report key financial information. Additionally, our client faced ongoing large increases in assets under management, necessitating a thorough reexamination of their internal processes and systems. The challenge was to address both the new regulatory requirements and the growing complexity of asset management through a comprehensive strategy.

    How TEKLEIGH helped

    • Assessment: Conducted a detailed assessment and developed a target operating model to meet new compliance and reporting requirements.
    • Target Operating Model: Assessed and developed a target operating model for a new investments platform to manage all asset classes.
    • Request for Proposal: To address current and future needs, TEKLEIGH created and executed a Request for Proposal process for 10 applications and service providers.

    Benefit

    TEKLEIGH’s comprehensive approach enabled the insurance client to meet new regulatory requirements and enhance financial reporting accuracy. The new business processes and technologies, supported by thorough testing, ensured compliance and operational efficiency. This strategic implementation not only addressed immediate challenges but also supported the client’s long-term growth strategy, achieving successful outcomes on-time and on-budget.

    Ready To Connect?

    We partner with our clients to unlock new opportunities. Connect to learn more.

    Target Operating Model: Retail

    Retail

    Challenge

    An industry-wide regulatory and compliance ruling required significant changes in how our insurance client needed to calculate and report key financial information. Additionally, our client faced ongoing large increases in assets under management, necessitating a thorough reexamination of their internal processes and systems. The challenge was to address both the new regulatory requirements and the growing complexity of asset management through a comprehensive strategy.

    How TEKLEIGH helped

    TEKLEIGH performed a comprehensive assessment, including:

    • Assessment: Conducted a thorough assessment of the current state through client interviews, whiteboard sessions, and review of various documentation and architecture diagrams.
    • Fit/Gap Analysis: Developed a Fit/Gap Analysis with Red/Yellow/Green ratings for each key process and technology.
    • Review: Reviewed the current state assessment and analysis with the client to ensure agreement on strengths and weaknesses.
    • Strategic Recommendations: Focused on developing recommendations for people, processes, and technology, resulting in proposed future state architecture diagrams, process maps, technology applications, and human resource allocations. Provided three to five technology recommendations for exploration.
    • Future State Review: Reviewed the proposed future state and recommendations with the client to ensure alignment and agreement.
    • Roadmap Development: Created a roadmap for immediate needs and a three-to-five-year outlook, complete with estimated project durations. Reviewed the roadmap with the client for agreement and alignment.
    • Implementation and Vendor Management: Pivoted to the Request for Proposal process for immediate term recommendations, starting vendor solicitation and demonstrations. Implemented immediate needs for vendor management, procurement, inventory, and asset management (implemented 2-year plan).

    Benefit

    By leveraging TEKLEIGH’s expertise, the client successfully optimized their Procure to Pay and Inventory processes, aligning their operations for both immediate needs and long-term growth. The comprehensive assessment, strategic recommendations, and phased implementation ensured a streamlined, efficient process that supported their expansion objective.

    Ready To Connect?

    We partner with our clients to unlock new opportunities. Connect to learn more.