Target Operating Model: Industrial

How TEKLEIGH helped

TEKLEIGH was engaged to support the client through a comprehensive process:

• Assessment: Conducted an evaluation of the current state through client interviews, whiteboard sessions, and review of various documentation and architecture diagrams.
• Fit/Gap Analysis: Developed a Fit/Gap Analysis with Red/Yellow/Green ratings for each key process and technology.
• Review: Reviewed the current state assessment and analysis with the client to ensure agreement on strengths and weaknesses.
• Strategic Recommendations: Provided recommendations for optimizing people, processes, and technology, resulting in proposed future state architecture diagrams, process maps, technology applications, and human resource allocations. Offered three to five technology recommendations for the client to explore.
• Future State Review: Reviewed the proposed future state and recommendations with the client to ensure alignment and focus.
• Roadmap Development: Developed a roadmap addressing immediate needs and a three-to-five-year outlook, complete with estimated project durations. Reviewed the roadmap with the client for agreement and alignment.
• Request for Proposal: Led the Request for Proposal process for the various technologies, facilitated vendor solicitation, and managed the final selection processes.
• Implementation: Implemented the roadmap, including immediate needs and Phase 2 of the 2-year plan, successfully delivering on-time and on-budget.

Benefit

Our comprehensive approach enabled the industrial client to effectively optimize their Order to Cash processes and technologies. The strategic recommendations, detailed roadmap, and successful implementation facilitated smooth operations and supported the client’s growth objectives.