Implementing Workday or any enterprise system is a significant achievement that brings transformative benefits to organizations. At TEKLEIGH, we regularly engage with clients who share valuable feedback on the advantages Workday delivers and the improvements over their legacy HCM applications. However, we also hear about the challenges they face. We invite you to explore these common themes and reach out if you encounter similar issues. We’re here to provide real-world examples and testimonials on how we can assist you.
Common Challenges in Workday Implementation and Optimization
1. Building a Proactive Support Team
One of the primary challenges Workday customers face is navigating the “Proactive vs. Reactive” support dynamic. Teams often vary in experience, capability, and involvement during implementation. As organizations strive to reduce IT footprints and maximize ROI, having a skilled, proactive team to manage and optimize Workday is crucial.
How TEKLEIGH Can Help:
- Skill Augmentation: Enhance your team’s skill set with our expert consultants.
- Mentoring and Coaching: Receive best practices and configuration guidance.
- Strategic Support: Get tailored strategies and examples of successful implementations.
- Proactive Platform Optimization: Methodically optimize your Workday environment to improve user experience and drive ROI.
2. Establishing Effective Governance
A robust governance model is essential for prioritizing and strategic roadmap planning tasks to meet internal customer demands. This includes bi-annual updates, evaluating new features, optimizing applications, implementing enhancements, and managing daily support tasks. Often, governance is neglected due to the continuous cycle of support and projects.
How TEKLEIGH Can Help:
- PMO & Management Services – Governance Implementation: We have extensive experience in establishing governance processes across various organizations.
- Advisory Strategic Road Planning and Prioritization: Develop a structured approach to feature implementation and optimization.
- Application Managed Services (AMS) Ongoing Support: Ensure your team transitions from reactive to proactive support.
3. Emphasizing Change Management
In large software implementations, change management and training are often the first areas to be cut when budgets and timelines tighten. Yet, these are critical for successful adoption and utilization. Many organizations realize too late the importance of effective change management.
How TEKLEIGH Can Help:
- Comprehensive Change Management: Plan and execute change management strategies tailored to your organization.
- Training Programs: Develop and implement effective training programs to ensure smooth transitions.
- Lessons Learned: Share concepts, planning methodologies, and common pitfalls to avoid.
Partner with TEKLEIGH for Workday Success – our competitive edge lies in our exceptional WORKDAY and business acumen. Our team of seasoned consultants, with extensive cross-industry experience, seamlessly integrates business and technology to deliver bespoke solutions. Our agile, scalable, and value-added approach delivers tangible results, including increased productivity, enhanced customer satisfaction, and improved profitability.
Contact us to learn how we can help you optimize your Workday implementation and drive success!